This Privacy Policy is an integral part of our Terms of Use and outlines how Wadan Developments LLC .

Last updated: 17th June 2025 

 

This Privacy Policy is an integral part of our Terms of Use and outlines how Wadan Developments LLC (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information. It also explains the choices available to you in managing your data when using our services, including the Wadan Pulse web portal and mobile application. 

By accessing our website (www.wadan.ae) or using Wadan Pulse, you acknowledge and accept the practices described in this Privacy Policy. If you do not agree, please refrain from using our services. 

 

1. Information We Collect 

When we refer to “information,” we mean data that can identify you directly or indirectly. 

 

1.1 Information You Provide 

  • Account Registration: When you sign up for Wadan Pulse, we collect your name, email, phone number, and other information required for verification and account creation. 

  • KYC & Identification: To comply with Anti-Money Laundering (AML) laws, we may collect address details, ID documents, and geolocation data. 

  • Communication Data: If you contact us for support or inquiries, we collect the contents of your messages and any associated details (e.g., screenshots, email addresses). 

  • User-Generated Content: Includes messages, feedback, comments, and other interactions made through our platforms. 

 

1.2 Information We Automatically Collect 

  • Device & Technical Data: Includes IP address, browser type, device model, OS version, login timestamps, and language settings. 

  • Usage Data: Tracks how you use our services, including page views, clicks, searches, app crashes, and interactions. 

  • Geolocation Data: If permitted by you, we may collect location data for enhanced services. 

  • Third-Party Integrations: If you connect a third-party service (e.g., payment gateways), we may receive data from that service. 

 

2. How We Use Your Information 

We use your data only to provide, improve, and safeguard our services. We do not sell your personal information. 

  • Service Delivery: To create and manage your account, provide you access to Wadan Pulse, and fulfill your requests. 

  • Security & Compliance: To prevent fraud, ensure legal compliance, and protect both users and Wadan systems. 

  • Performance & Optimization: To monitor app performance, detect bugs, and enhance user experience. 

  • Communication: To send service updates, respond to support queries, or inform you of relevant platform changes. 

  • Research & Development: With your consent, we may use feedback and data for feature testing and development. 

 

3. Sharing of Information 

We limit sharing to what is necessary to deliver services or meet legal obligations: 

  • Wadan Staff: Authorized employees may access data for support and service delivery purposes. 

  • Service Providers: Third parties assisting with cloud hosting, analytics, or support are bound by confidentiality agreements. 

  • Integrated Partners: Shared only when you enable specific features or services. 

  • Legal Authorities: Shared when legally required, such as to comply with court orders or fraud investigations. 

  • Corporate Restructuring: If Wadan Developments undergoes a merger, acquisition, or asset transfer, data may be transferred accordingly under the same policy terms. 

 

4. Data Retention 

We retain data only as long as necessary for operational, legal, or regulatory purposes. 

  • Account Information: Kept as long as your account remains active. 

  • Content & Communication: Retained during your usage and as needed for support, audit, or legal requirements. 

  • Technical & Usage Data: Typically retained for up to 24 months. 

  • Geolocation Data: Stored as long as the related content remains active. 

 

5. Your Control Over Your Data 

You may manage your information in the following ways: 

  • Delete Your Account: You may request to delete your Wadan Pulse account through the app or by contacting us. This process may take up to 15 business days. 

  • Update or Correct Information: Use account settings or contact our support to make updates. 

  • Withdraw Consent: You may withdraw consent where applicable; however, it may impact your access to some services. 

 

6. Your Rights 

Regardless of your location, you may: 

  • Request a copy of your personal data 

  • Correct inaccurate or outdated information 

  • Learn who your data is shared with 

  • Request data deletion or restrict processing 

  • Appeal any decisions relating to your data 

  • Contact our Data Protection Officer 

Please direct all privacy-related requests to: privacy@wadan.ae 

 

7. Contact Information 

Wadan Developments LLC 

Suites 1302 & 1303, Boulevard Plaza Tower 2, 

Downtown Dubai, United Arab Emirates 

privacy@wadan.ae 

 

This Privacy Policy may be updated occasionally to reflect changes in law or our services. We encourage you to review it periodically.